Question 1

Can't I just use ChatGPT or build this myself?

Accepted Answer

You could try. Most businesses struggle with: knowing which decisions to support (not everything needs AI), defining decision logic properly (when to escalate, when to auto-approve), integrating with actual workflows, and getting teams to adopt it. ODIS solves all of that: strategy, build, and enablement in one engagement.

Question 2

What if my operations change after you build it?

Accepted Answer

That's why we offer the Partner retainer (from £12,000/month). Once your system is live, we keep operating and evolving it: new decision domains, changes to your operating model, and continuous delivery rather than a support queue. It is month-to-month, cancel any time with 30 days notice.

Question 3

How is this different from hiring a consultant?

Accepted Answer

Traditional consultants give you a PowerPoint and leave, billing £10-50k for strategy with no implementation. ODIS is strategy + build + enablement in one fixed-price engagement. You get working systems, not recommendations. And we're accountable for outcomes: both tiers include money-back guarantees.

Question 4

Can we start with one domain and expand later?

Accepted Answer

Yes. Start with ODIS Core (£36k, 1-2 domains). Prove value. Add more domains later via the Partner retainer or a follow-on engagement. Many clients start with one clear bottleneck, such as capacity planning or escalation decisions, then expand as they see results.

Question 5

What if we're not happy after the audit phase?

Accepted Answer

You can exit. After the Week 2 audit (Core) or Week 3 audit (Transformation), if you don't like the direction, you pay cost-to-date and walk away. That's the point of phase-gate approvals: we'd rather you exit early than be unhappy with a full build.

Operational Delivery, Reinvented

What ODIS Delivers

TMO Setup & Portfolio Governance

Process Automation & Decision Support

Operational Reporting & Analytics

Embedded Delivery & Enablement

Ready to Transform Your Operations?